LAKER DELIVERY INFORMATION

Delivery Area and Cost

Laker Building and Fencing Supplies deliver anywhere in Sussex, Surrey, info Kent, Hampshire and South London see map below.  For additional Laker Builders merchant T’s & C’s click here.  Deliveries on the peripheral as below may incur higher charges.

Our Delivery Times

Our standard delivery service is same working day for all items that can be delivered on a 3.5 tonne flatbed or tipper. However for bulk bag or heavy deliveries we currently require 1-2 working days, depending on the product line. Some products can take up to 14 working days to deliver. However, this can vary due to stock levels and seasonal demand, especially during adverse weather conditions. Please get in touch with our team if you have any questions.

Once your order is complete and processed you will be contact by a member of the team by email with the date of your delivery. If this date is inconvenient, give us a call and we will try to find you an alternative.

If you would like to request delivery on a chosen day or would like the driver to call ahead, please add the details to the ‘comments’ box just before you check out. If you are not going to be present when your order arrives, you must inform us in writing. Please note that once the goods are delivered Laker Building and Fencing Supplies cannot be held responsible for those products being lost, damaged or stolen after the delivery is complete.

Our Free Branch Collection Service

NOT CURRENTLY AVAILABLE. If you have chosen to collect your goods from us, under normal time you would wait until one of our team has contacted you before visiting your branch. This allows us time to get your order together so it’s ready and waiting for you when you come to collect it. However should you order online, choosing the delivery option and thereafter decide to speed up your delivery by collecting, we will be unable to refund the delivery charge.

Your Delivery Day

When you have made your purchase you would have been asked if there were any access problems relating to the delivery address. We need to know these details because it can be an important factor in deciding the type of vehicle we will use to deliver your goods. The type of potential access issues we would need to know about are listed below but are not limited to:

  • Road width restrictions
  • Vehicle weight restrictions
  • Parking and loading restrictions
  • Red Routes

Is your property hard to find? Let us know of any landmarks that might help our drivers find you quicker.

We deliver your goods as standard to the kerb side or a driveway entrance. Please be aware that the delivery vehicles are heavy lorries that can damage private driveways by cracking paving slabs or light weight drain covers etc. Therefore you will have needed to sign and email return our delivery disclaiming when choosing a Hi-ab for anything other than kerbside delivery. 

In certain circumstances, it might be possible to drive onto your private property to get the goods closer – however this would only occur if the driver assesses that it is safe to do so and the customer signs our delivery disclaimer accepting responsibility for any potential damage that might occur.

We strive to carry out our typical deliveries Monday – Friday, between 8am – 4pm, with some possibilities on Saturday mornings, except UK Bank Holidays and between Christmas and New Year. This can of course vary depending on things like traffic problems and other exceptional circumstances beyond the control of Laker Builders Merchant and our delivery drivers.  

For additional delivery information see our Terms & Conditions see section 5.